Change/Cancel

Change/Cancel booking

  • Any additional charges incurred during change / cancellation will be immediately payable on the homepage and will be refunded to the initial payment method.
  • You can cancel or change booking through the homepage. (However, it is valid until 1 hour before the departure.)
  • You will be charged based on the time
Category Contents Shortcut
Change passenger information
  • Passenger information can be changed. (However, you may only change name or status discount based on the policy.).
My Bookings
Change Schedule
  • A schedule change indicates a change in date and time,
  • Changes in the date can be made, not the place of departure and arrival.
  • You may be charged of difference and fee for changing the flight conditions (date, departing flight)
  • It is also possible to change the schedule of certain passengers.
Cancel Reservation
  • Cancellation of partial sections of the reservation can be made.
  • Depending on the type of fare and time of cancellation, additional fee can be charged.
  • You can also cancel a journey of some passengers.
Cancel Booking
  • You can cancel all bookings from the homepage.
  • Depending on the type of fare and time of cancellation, additional fee can be charged.
Change/Cancel reserved Seat, Meal, and Checked baggage
  • You can make a new request or change/cancel.
  • However, depending on the time of cancellation, refund may not be possible.
Service
Application

Domestic Change/Cancel Fee

After April 1 2019 (based on issuing date)

View Former Policy

Unit: KRW, based on one-way flight for one adult

국내선 운임규정비교
Category Application in each time period Fee by fare
Event Fare Discount Fare Regular Fare
Cancel/Change Fee After reservation - 61 days before departure Non-refundable
(only airport facility fee, fuel surcharge are refundable)
1,000
60 - 31 days before departure 2,000
30 - 15 days before departure 3,000
14 - 2 days before departure 5,000
1 day before departure 10,000
24 hours before departure - departure time 12,000
After departure 15,000
Refund Period Within 60 days of departure date, deduct fee and refund.
Conditions for exempting fee No fee for itinerary change/cancel within 24 hours of booking
(Fee will be charged for itinerary change/cancel within 1 hour before the departure)

International Change/Cancel Fee

适用于2019年4月1日(发行机票日标准)以后

View Former Policy

( Unit: USD, based on one-way flight for one adult )

국제선 운임규정비교
Category Application in each time period Fee by fare
Event Fare Discount Fare Regular Fare
Change fee After booking ~ 1 hour before departure 40 20 10
Cancellation Fee After reservation - 91 days before departure 60 Exempt Exempt
90 - 61 days before departure 20 10
60 - 31 days before departure 40 20
30 days - 1 hour before departure 60 30
No-Show at Counter Less than 1 hour before departure Change/Cancel prohibited
one-way ticket per passenger standard 100(Cancelation fee seperately imposed)
No-Show at Gate After check-in ~ Change/Cancel prohibited
one-way ticket per passenger standard 200(Cancelation fee seperately imposed)
Refund Period Within 30 days of departure date, deduct fee and refund
Conditions for exempting fee No fee for itinerary change/cancel within 24 hours of booking
(Fee will be charged for itinerary change/cancel within 1 hour before the departure)
  • No-Show at Counter
    You will be charged of 100 USD if you do not change/cancel the flight ticket at least one hour before the check-in time.
  • No-Show at Gate
    You will be charged of 200 USD if you do not board on the flight after boarding procedure (check-in).
  1. Common regulations

    • You may not change/cancel flight one hour before departure. For international flight, you will be charged of penalty (100,000 won) for one-way ticket / 200,000 won for not boarding the flight after check-in (cancel fee excluded).
    • No fee will be charged for flight change/cancel made within 24 hours after booking (Change/cancel made one hour before departure will be charged).
    • You may refund the ticket with 60 days for domestic flight and 30 days for international flight after departure (Refundable after deducting fee)
    • Itinerary change refers to change in date and time and you may not change departure point/destination
    • Same fee will be charged for adult and infant and child not occupying the seat will not be charged for the fee.
    • You may pay additional charge for changing/canceling itinerary on Eastar Jet homepage and the refund will be made to the payment method you used.
    • Reserved seat, inflight-meal, and baggage will be canceled together for itinerary change/cancel and refund will be made based on the refund policy for optional service.
    • If you cancel the departing flight of the round-ticket for international flight, the returning flight will be automatically canceled.
    • Please be aware that boarding and entry may be rejected without a round ticket depending on the local policy and VISA.
    • If you apply for refund on multiple vouchers, randomly selected voucher will be refunded.
    • To postpone the itinerary of international flight leaving within 90 days to after 90 days, you need to cancel and repurchase the ticket.
    • You will be charged of service fee of 2,000 won (per person, one-way) when you cancel/change the domestic flight through Eastar Jet office at airport or reservation center. (excluding the cancel fee after flight departure)
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