Passenger requiring assistance
Passenger accompanying pet
- Pets may only be carried in cabin.(Checked baggage unallowed)
- Pets cannot be transported or carried in for international flights.
- Dogs, cats, and birds that weigh below 5kg with the cage (other animals and insects cannot be carried)
- Cage size : width + length + height must be less than 115cm (must fit under the front seat)
- Each passenger is allowed to bring 1 pet only.
- For the safety of the aircraft, only 2 pets can be carried so please inquire the Reservation Center for more details.
- For the safety of your pet, only 1 animal can be carried in a cage.
- Pets less than 6 months old can be carried in a cage with its mother.
- If you are carrying a bird, cage must be covered so it is not exposed.
- For the safety of flight, all pets must be kept inside the cage and taking them out is strictly prohibited.
- Passengers can’t carry their pets as checked baggage as from 16 October 30(the effective date on flight departure)
- Fare for pet cage is available in [ Home - Service Guide - Airport Service - Baggage Service - Purchase Packaging Product ]